Shipping policy

Last Updated: 1 April 2025

Order Processing and Delivery Timeframes

As soon as you place an order on our website, our team immediately begins processing it.
To help you plan your purchase, please consider the following schedule:

Order Cut-Off Time: 07:00 PM (GMT-05:00) Eastern Standard Time (New York)
Order Processing Time: 0 to 2 business days (Monday - Friday)
Delivery Timeframe: 4 to 7 business days (Monday - Friday)
Total Estimated Delivery Time: 4 to 9 business days

Shipping Costs

At Vinnci, we offer free shipping on all orders, with no minimum purchase required. We aim to provide a seamless and transparent shopping experience, with no hidden fees, so that our customers can shop with peace of mind.

Logistics Partners

To ensure reliable and fast delivery, we collaborate with well-known carriers that allow us to ship your orders efficiently and provide real-time tracking for your package.

Shipping Origin

Our products are shipped directly from our trusted suppliers in Asia. This allows us to offer a wide variety of high-quality items at competitive prices, while ensuring that each order is carefully prepared and delivered with care.

Order Confirmation

After placing your order, you will receive a confirmation email containing your order number and purchase details.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a tracking link.
Additionally, we will notify you by email as soon as your order is delivered.

Shipping Insurance and Delivery Guarantee

All products are shipped with valid international tracking codes. If your product is not delivered within 30 days after shipment, we will issue a full refund. Please note that this timeframe is based on the policies of our postal insurance provider and may be subject to change.

Multiple Packages

If you purchase two or more products from our store, you may receive multiple packages. Since our suppliers vary, one product may arrive before another. This is completely normal under our shipping method.

Delivery Delays

In the event of a delivery delay, we will contact you via email or phone to inform you of the situation. We will do our best to resolve any shipping issues as quickly as possible.

CONTACT INFORMATION

If you have any questions or concerns regarding this shipping policy, please contact us via our Contact Us page or send us an email at info@thevinnci.com.