Privacy policy

Last updated: May 29, 2025

This Privacy Policy describes how Vinnci ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, interact with, or make a purchase through thevinnci.com (referred to as "our Site" or "the Platform").

This Policy applies to all users who access or interact with our Platform. Throughout this Policy, "you" refers to any individual using our services, whether as a visitor, customer, or otherwise.

Please read this Privacy Policy carefully to understand how your personal information is handled.

We may update this Policy from time to time to reflect changes in our practices, comply with legal requirements, or improve transparency. Whenever we do, we will update the "Last updated" date at the top of this page.

Collection of Personal Information

To operate our website and provide our services effectively, we collect personal information through various methods. During the past 12 months, we have collected information based on how users interact with our Platform.

Generally, we use your information to:

  • Provide products and services
  • Process and manage orders
  • Improve your shopping experience
  • Comply with legal obligations
  • Protect our legitimate business interests
  • Provide customer support

The types of personal information we collect depend on how you interact with our services. Personal information includes any information that can directly or indirectly identify you.

Information You Provide Directly

When using our services, you may provide information such as:

  • Contact information: Name, phone number, email address, and mailing address
  • Order information: Billing address, shipping address, payment verification, and purchase history
  • Account information: Login credentials, passwords, and security verification details
  • Customer communications: Information submitted through contact forms, emails, or live chats

Certain features of our services require specific information. If you choose not to provide it, some features may not be available.

Automatically Collected Information

We automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage and navigation behavior

We may use cookies, pixels, and similar tracking technologies to collect this information.

Information Received from Third Parties

We may receive additional information from trusted partners, including:

  • Technology platforms (such as Shopify)
  • Payment processors
  • Marketing and analytics providers

These partners may collect information on our behalf or help us deliver our services. Any third-party information is handled in accordance with this Privacy Policy.

How We Use Personal Information

Your personal information may be processed for purposes including:

  • Processing orders and payments
  • Creating and managing customer accounts
  • Shipping, logistics, and returns
  • Sending transactional communications (such as order confirmations)
  • Sending promotional offers and product updates
  • Preventing fraud and unauthorized activity
  • Providing customer support
  • Improving our products and services

Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Personalize content
  • Remember your preferences
  • Analyze website traffic and user behavior

You may manage cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

We also recognize Global Privacy Control (GPC) signals, allowing users to opt out of certain forms of tracking and data sharing where applicable.

Sharing of Personal Information

We may share your information with third parties in the following circumstances:

  • Service providers that assist with order fulfillment, shipping, or customer support
  • Advertising and marketing partners
  • Affiliated companies within our corporate group
  • Government authorities or legal entities when required by law

Your Privacy Rights

Depending on your country or region, you may have the right to:

  • Request access to your personal information
  • Request corrections or updates
  • Request deletion of your personal information
  • Object to certain types of data processing, including marketing communications

To exercise your rights, please contact us at:

info@thevinnci.com

For your security, we may need to verify your identity before processing your request.

We will never discriminate against you for exercising your privacy rights.

Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

Data Retention and Security

We retain personal information only for as long as necessary to:

  • Operate our business

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Although we implement appropriate security measures to protect your information, no online system can guarantee complete security.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: info@thevinnci.com

Address:
1209 Mountain Road PL NE, STE R
Albuquerque, New Mexico 87110