Privacybeleid

Last Updated: 1 April 2025

This Privacy Policy describes how Vinnci (the "Site," "we," "our," or "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on thevinnci.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). This policy applies to all users accessing our website. For the purposes of this Privacy Policy, "you," "your," and "yours" refer to you as the user of the Services, whether you are a customer, website visitor, or any other individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses detailed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

The information you submit directly through our Services may include:

  • Contact information, including your name, address, phone number, and email address

  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number

  • Account information, including your username, password, security questions, and other details to secure your account

  • Customer service information, including information you choose to include in communications with us, such as messages sent through the Services

Certain features of the Services may require you to provide specific information about yourself. Failure to provide this information may prevent you from accessing these features.

What Information Do We Collect About Your Use?

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") for this purpose. Usage Data may include information about how you access our Site and your account, including device information, browser details, network connection details, IP address, and other data related to your interaction with the Services.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify

  • Payment processors that collect payment information (e.g., bank account, credit or debit card, billing address) to process your payment, fulfill your orders, and provide the requested products or services

When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

All information we obtain from third parties will be processed in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information to provide the Services and fulfill the contract we have with you, including processing payments, fulfilling orders, sending notifications about your account, purchases, returns, exchanges, or other transactions, creating and managing your account, arranging deliveries, facilitating returns and exchanges, and other account-related features.

We use your personal information for marketing and promotional purposes, including sending marketing communications and displaying advertisements for products or services.

We use your personal information to detect, investigate, or take action regarding potential fraud, illegal activities, or malicious behavior.

We use your personal information to communicate with you, provide customer service, and improve our Services.

Cookies

Like many websites, we use cookies on our Site. These cookies are used to operate and improve the Site and Services, remember your preferences, perform analytics, and better understand user interactions. Most browsers accept cookies by default, but you can choose to delete or reject cookies through your browser settings. Note that deleting or blocking cookies may affect your user experience.

Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties to fulfill contracts, respond to legitimate purposes, and for other reasons consistent with this Privacy Policy, including:

  • Service providers and other third parties who perform services on our behalf, such as payment processors, customer service partners, and delivery service providers

  • Business and marketing partners to provide services and advertisements

  • Affiliates within our corporate group

  • Legal or regulatory authorities to comply with applicable obligations

Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you

  • Request the deletion of your personal information

  • Correct inaccuracies in your personal information

  • Object to the use or sharing of your personal information, including for targeted advertising purposes

To exercise your rights, please contact us at info@thevinnci.com. We may request additional information to verify your identity. We will not discriminate against you for exercising your rights.

Children's Privacy

The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request its deletion.

Security and Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, and resolve disputes. While we implement security measures, no system is completely secure.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@thevinnci.com
Address: 1209 Mountain Road PL NE, STE R, Albuquerque, New Mexico 87110, USA